Privacy Policy

Effective Date: [INSERT DATE]

ASST – Beyond Surface Level Solutions (“ASST,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://asst.com/ (the “Site”).

Please read this Privacy Policy carefully. By using the Site, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.


Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Submit an estimate request or project inquiry
  • Contact us through our contact forms
  • Subscribe to our email communications (if applicable)
  • Communicate with us via phone or email
  • Apply for employment through our careers page

This information may include:

  • Name and job title
  • Company name and address
  • Email address
  • Phone number
  • Project details and specifications
  • Any other information you choose to provide

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed on our Site
  • Date and time of visit
  • Time spent on pages
  • Geographic location (general)

This information is collected through cookies, web beacons, and similar tracking technologies.


How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services and Respond to Requests

  • Process and respond to estimate requests and project inquiries
  • Communicate with you about your projects
  • Provide customer service and support
  • Schedule consultations and site visits

Business Operations

  • Maintain and improve our Site
  • Analyze Site usage and trends
  • Develop new products and services
  • Conduct market research

Marketing and Communications

  • Send you information about our services, projects, and company news (with your consent)
  • Provide you with relevant industry information
  • Follow up on project inquiries

Legal and Safety

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud and security threats
  • Enforce our Terms of Use

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Email delivery services
  • Analytics providers
  • Customer relationship management (CRM) systems

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to protect your information.

Business Partners

We may share information with:

  • General contractors, architects, or millwork partners in connection with your project
  • Material suppliers when necessary for project estimates
  • Industry partners when coordinating on specific projects

We only share information necessary for these business purposes and with your implied or explicit consent.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Requests from government or regulatory authorities
  • Situations involving potential threats to safety
  • Protection of our legal rights

Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity.


Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect information about Site usage.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve functionality.

Types of Cookies We Use

Essential Cookies

  • Required for the Site to function properly
  • Enable basic features like page navigation
  • Cannot be disabled

Analytics Cookies

  • Help us understand how visitors use our Site
  • Collect aggregate data about Site traffic and interactions
  • May use services like Google Analytics

Functional Cookies

  • Remember your preferences and settings
  • Enhance Site functionality
  • Improve your user experience

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.

Most browsers allow you to:

  • View and delete cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

For more information about managing cookies, visit www.allaboutcookies.org.


Third-Party Services

Our Site may use third-party services that collect information, including:

Google Analytics We use Google Analytics to analyze Site usage. Google Analytics uses cookies to collect information such as how often users visit the Site and what pages they view. We use this information only to improve our Site.

Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Service and Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Social Media Plugins Our Site may include social media features (such as LinkedIn or Facebook buttons). These features may collect your IP address and set cookies. Social media features are governed by the privacy policies of the respective social media platforms.


Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Restricted access to personal information
  • Regular security assessments
  • Secure data storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods include:

  • Project inquiries and estimates: Retained for the duration of the project and for a reasonable period thereafter for business records
  • Email communications: Retained in accordance with business record-keeping requirements
  • Website analytics: Typically retained for [X] months
  • Employment applications: Retained in accordance with employment laws

When information is no longer needed, we securely delete or anonymize it.


Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You may request access to the personal information we hold about you.

Right to Correction

You may request that we correct inaccurate or incomplete information.

Right to Deletion

You may request that we delete your personal information, subject to certain exceptions.

Right to Object

You may object to our processing of your personal information for certain purposes.

Right to Opt-Out

You may opt out of receiving marketing communications from us at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly at info@asst.com
  • Calling us at 717-630-1251

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories and specific pieces of personal information we have collected.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including rights to access, correction, deletion, and data portability.

To exercise any of these rights, please contact us using the information provided below.


Children’s Privacy

Our Site is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.


Do Not Track Signals

Some web browsers have a “Do Not Track” feature that signals websites you visit that you do not want to have your online activity tracked. Our Site does not currently respond to Do Not Track signals.


International Data Transfers

ASST is based in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

By using our Site, you consent to the transfer of your information to the United States and other countries where we operate.


Links to Other Websites

Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.


Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page.

Material changes will be communicated through:

  • A notice on our Site homepage
  • Email notification (if you have provided your email address)
  • Other appropriate means

Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.


Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

ASST – Beyond Surface Level Solutions 350 South St. McSherrystown, PA 17344

Phone: 717-630-1251
Email: info@asst.com

For privacy-specific inquiries, you may also email: [INSERT PRIVACY CONTACT EMAIL]


Consent

By using our Site, you consent to our Privacy Policy and agree to its terms.


Last Updated: [INSERT DATE]